Terms of Service
Last updated: 2026
Agreement to Terms
By accessing or using the BOLD Consulting website and services, you agree to be bound by these terms. If you do not agree, please do not use our site or services. These terms apply to all visitors, users, and others who access or use our services, whether you are a potential client, current client, or just browsing.
Our Services
BOLD Consulting provides digital marketing, advertising, content creation, consulting, and related growth services. Specific deliverables, timelines, and fees are outlined in separate agreements or proposals for each engagement. What you see on this website is an overview of our capabilities, not a guarantee of specific outcomes or results.
Intellectual Property
All content on this website, including text, graphics, logos, images, and design elements, is the property of BOLD Consulting or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content on this site without our prior written permission.
User Content
Any information you submit through our forms or during consultations must be accurate and lawful. You retain ownership of your content, but you grant us the right to use it to deliver our services. You are responsible for ensuring that any content you share does not violate the rights of any third party.
Limitation of Liability
BOLD Consulting is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services. Our total liability is limited to the amount you paid us for the specific service giving rise to the claim. We do our best work every day, but marketing results depend on many factors outside our direct control.
Termination
Either party may terminate a service agreement in accordance with the terms set forth in the specific engagement agreement. Upon termination, all outstanding fees for work completed become immediately due. We reserve the right to terminate access to our website for any user who violates these terms or engages in harmful behavior.
Changes to These Terms
We may update these terms from time to time to reflect changes in our business, legal requirements, or industry standards. Continued use of our website or services after changes means you accept the revised terms. We will post the updated terms on this page with a revised effective date.
Governing Law
These terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved in the courts located in Texas. If any provision of these terms is found to be invalid, the remaining provisions will continue in full force.
No Guarantees
While we are proud of our track record and strive for exceptional results for every client, we cannot guarantee specific outcomes from our marketing services. Results vary based on market conditions, competition, budget, and other factors. Past performance is not a guarantee of future results.
Contact Us
If you have any questions about these terms, please reach out through our contact page. We believe in clear communication and are happy to discuss any part of this agreement before you engage our services.
Refund Policy
Due to the nature of marketing services, strategy, and implementation, all payments are nonrefundable once work has begun. If a client cancels before work has started, any unused portion of the payment may be refunded at our discretion, less any administrative or processing fees.
Consulting and Strategy Sessions
All consulting sessions, strategy calls, and advisory services are nonrefundable. If you need to reschedule, please provide at least 24 hours notice. Missed appointments or cancellations with less than 24 hours notice may be forfeited.
Setup Fees
Any setup, onboarding, research, account configuration, or campaign build fees are nonrefundable, as they compensate for work completed at the start of the engagement.
Performance Based Services
Where compensation includes a performance component, all setup fees remain nonrefundable. Performance fees are earned according to the terms outlined in the client agreement.
Ad Spend
Advertising budgets paid to platforms (such as Meta, Google, TikTok, or LinkedIn) are separate from our service fees and are nonrefundable through us.
Exceptions
If we are unable to deliver the agreed upon service due to our own error or unforeseen circumstances, we will work with you to provide an appropriate solution, which may include rescheduling, additional work, or a partial refund at our discretion.
Let Us Know
If anything here is unclear, just reach out. We are happy to talk through it.
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